Secretary/PA/Admin

A Masterclass in Effective Minute Taking

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£285.00
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Ask any Minute Taker in any organisation, large or small about problems they face at work when taking down Minutes for either a formal, informal or action planning meeting and you will usually find that communication, organisation, listening skills, co-operation and understanding are at the heart of the problem.

A Masterclass in Minute Taking

Course Outline
This 1 day Introduction To Minute Taking course aims to allow delegates to understand how to maximise their Minute Taking skills in formal, informal and action planning meetings. The course will also enable delegates to develop professional Minute Taking skills including using their organisational, listening and critical thinking skills whilst utilising their understanding of body language to enhance their minute taking styles, together with, working in harmony with the Chairperson and building rapport with the meeting participants, in order to maximise their accuracy of the Minute Taking process.

Suitability – Who should attend?
This course is targeted at Beginners or members of staff who are new to the role of Minute Taking and whose position depends on being able to accurately record meetings and capture Minutes successfully. This includes receptionists, administrators, secretary’s, P.A.s and anyone who is seeking to maximise their Minute Taking skills in work based situations.

Course Content
No matter who you are or what you do, whether at work or in the community, you are likely involved in meetings. Meetings are costly, whether they are held in a company boardroom or at the local coffee shop. To ensure that meetings are productive and worth the expense involved, three ingredients are necessary:

  • an assurance of closure
  • a strong chair or leader
  • accurate minutes.

It has been said that if accurate minutes have not been recorded, then the meeting may just as well not have taken place. If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? After this one-day workshop you will understand your role as a Minute Taker and the best techniques for producing Minutes that include all the essential information needed.

  • The Role of the Minute Taker
  • What is a Minute Taker?
  • Problems ad Solutions
  • The Skills of a Minute Taker
  • Key skills
  • Listening Skills
  • Critical Thinking skills
  • Organisational skills
  • Meeting Agreements
  • The Chair
  • The Minute Taker
  • The Participant
  • Minute Styles
  • Formal
  • Informal
  • Action minutes
  • What to Record?
  • Techniques for Preparing Minutes
  • Listening Skills
  • Taking Minutes in an Interactive Meeting
  • The Minute Book
  • Action Planning

Learning Objectives

  • Recognise the importance of Minute-Taking.
  • Develop key Minute-Taking skills
  • Understand the Problems and Solutions of Minute Taking
  • Learn techniques to improve your Listening Skills
  • Use Critical Thinking Techniques when taking Minutes
  • Be organised before, during and after Minute Taking meetings
  • Understand how reading body language can support your Minute taking
  • Know how valuable a good working relationship with the Chair of meeting can improve your minute taking
  • Be able to resolve many of the complaints that affect Minute Takers.
  • Be able to write Minutes that are suitable for formal meetings, informal meetings, and action minutes.
  • Be an efficient Minute Taker in any type of meeting.
  • Be able to prepare and maintain a Minute Book.
Curriculum is empty

Instructor

Lucy Gordon

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