Build on your existing skills and knowledge of Outlook. By the end of the course you will be able to use the
advanced features in Outlook: manage E-mail more effectively.

Course Aim
To enable delegates to be confident in using more advanced features of Outlook to manage E-mail, Contacts, Tasks, Notes and Appointments

Prerequisites
A familiarity with Microsoft Outlook would be an advantage. Laptop with Outlook installed and working.

Topics Covered:

Advanced E-mail Features
• Using Stationery and Themes
• Changing Message Format
• Delaying Sending a Message
• Adding Addresses to the Safe and Blocked Senders List
• Flagging a Message for Follow-up
• Using Colour Categories

Working with Contacts
• Changing Contact Views
• Finding and Organizing Contacts
• Printing the Contacts List
• Working with Distribution Lists

Advanced Calendar
• Editing and Rescheduling Appointments and Events
• Working with Meeting Requests
• Working with Group Schedules
• Setting and Publishing Free/Busy Appointment Time
• Colour-coding Calendar Items
• Viewing Calendar Items
• Arranging Calendar Items
• Setting Reminders
• Configuring Calendar Options
• Printing the Calendar

Advanced Tasks
• Attaching an Item to a Task
• Assigning a Task to someone else
• Status Report
• Printing a Task
• Completing a Task

Exploring the Folder List
• Creating and Using Folders
• Managing Folders
• Creating and Using Search Folders
• Creating a Rule with the Rules Wizard
• Managing Rules
• Using Advanced Find

Collaborating with Other Users
• Opening Shared Calendars
• Sharing Your Calendar
• Sharing Outlook Folders
• Giving Delegate Permissions
• Taking and Tracking a Vote
• Publishing Your Calendar on the Internet

Managing Outlook Data
• Manually Archiving and Retrieving Information
• Using Auto Archive
• Importing Information
• Exporting Information

Versions 2010 onward